Lead time
Immediately after placing your order, you will receive an order confirmation e-mail and the link to follow. After receiving the order confirmation via link, we start preparing the order, and you will be kept informed about the progress of our work.
Delivery date = shipment date + delivery time
The shipping date results from the availability of products, the selected payment method and the time of the order.
Availability of products
For each product, a date is given, specifying the possible date of shipment – from 24 hours to several, sometimes even several days (in the case of hard-to-reach products). We make every effort to ensure that the offer presented on the website corresponds to real stock levels. However, it may happen that the actual delivery time is extended. We will inform you immediately.
If you order multiple products, the shipping time for the entire order is matched to the product with the longest shipping time. You can complete your order in stages. Please contact us for this.
Payment method
Cash on delivery – the fastest form of payment, enabling immediate order processing. This method of payment does not involve additional costs/.
Payment by bank transfer – the order processing time depends on the moment the payment is credited. Depending on the bank, it usually takes up to 2 business days.
Electronic payment – the most convenient and very fast way of purchase. During business hours, the funds will usually be transferred to our account immediately.
Orders in the amount exceeding PLN 700 are carried out only in the form of a prepayment to a bank account.
Delivery form
Orders placed and paid for (or cash on delivery) by 11:00 are shipped on the same day. Orders arriving after this time are processed on the next business day.
We deliver parcels via Poczta Polska couriers. Completion of the order usually takes 1-2 working days.
The delivery cost is PLN 15.
For orders over PLN 200 we do not charge for delivery.